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Australian Consumer Law Archives - Buchanan
Pain caused by comparative advertising

A recent decision of the Federal Court of Australia reiterates the need for businesses to ensure any comparative advertising claims are capable of substantiation through current and relevant scientific evidence or otherwise risk breaching the Australian Consumer Law. The case of GlaxoSmithKline Australia Pty Ltd v Reckitt Benckiser (Australia) Pty Limited (No 2) [2018] FCA

New mandatory minimum 3 year term for gift cards sold to NSW consumers

Important new changes are set to apply from 31 March 2018 for businesses who sell gift cards or gift vouchers to NSW consumers. The new laws affect not only NSW based businesses but also any business that sells gift cards to NSW consumers online (including international websites). Understanding consumers’ new rights, and adopting new business

Consumer guarantee concerns for regulator

The Australian Competition and Consumer Commission (ACCC) has raised concerns about consumer guarantee issues following an increase in reports by consumers to the regulator. These concerns follow an announcement by the ACCC in November last year that put clothing retailers on notice after an online review of numerous returns policies raised concerns of non-compliance with