Important new changes are set to apply from 31 March 2018 for businesses who sell gift cards or gift vouchers to NSW consumers. The new laws affect not only NSW based businesses but also any business that sells gift cards to NSW consumers online (including international websites). Understanding consumers’ new rights, and adopting new business

The Australian Competition and Consumer Commission (ACCC) has raised concerns about consumer guarantee issues following an increase in reports by consumers to the regulator. These concerns follow an announcement by the ACCC in November last year that put clothing retailers on notice after an online review of numerous returns policies raised concerns of non-compliance with